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Refund Policy

The software products available for purchase on all Fly Software websites (,,, are downloadable and try-before-you-buy. All are fully functional so you can evaluate them before you make a purchase decision. A detailed description of what each software product does is also documented on the Fly Software website, the software product's website and within the software product's Help.

Even though all software products can be used and evaluated before purchase, and the functionality of each is fully documented, Fly Software do offer refunds within 7 days of purchase.

Before a refund can be issued, all associated software product licences you require a refund for must be deactivated or unlicensed. Instruction about how to do this is provided in the associated software product's Help.

In circumstances where licences cannot be deactivated or unlicensed or a facility to do so is not provided, refunds will be issued at Fly Software's discretion. Under these circumstances you will need to provide Fly Software with a signed letter, stating your order number, date of purchase and a statement declaring the software product has been uninstalled, and any licences associated with it are no longer in use and will never be used again.

If payment is made using PayPal, the fee incurred by Fly Software during this process will not normally be refunded.

Contact Us

If you have any questions or comments regarding this refund policy, please feel free to contact us.