If you see an Authentication Failed window when you try to activate Chimpeon, it is because you have specified the wrong password. This is the only reason why this message appears. Please ensure you use the correct password - they are case sensitive. If you continue to have trouble, please reset your password then try again.
Submit your email to reset your password.
You have been sent an email to reset your password.
If you can't find it, check your junk or spam folder.